Careers

At Dermatology Associates, our employees are like family. We believe in positive teamwork, honesty and integrity, self-accountability, going the extra mile and always doing the right thing. An ideal team member will respond positively to pressure, take initiative, relish in competition and inspire our team with energy and enthusiasm.

Our practice’s possibility for growth is endless so we need energetic, positive, self-motivated people to grow with us. We continually encourage our team to push their limits, learn and stay up to date with the newest and best in the industry. Our practice is fast-paced, hard working and at the end of the day, rewarding as a customer-centric business.

Our current opportunities are listed below. For more information or to apply, please email a cover letter of interest and an updated resume to lhellaby@dermrochester.com

Current Opportunities (Links to Indeed.com Job Listings)
Full Time Position
Responsibilities include but are not limited to:
  • Greeting clients and patients and verifying demographic information and entering into the electronic record system
  • Add and verify active insurance information
  • Check patients in and out- collecting appropriate co-pay
  • Schedule appointments and procedures
  • Educate patients on procedures offered
  • Prepare schedules for upcoming week
  • Promptly answer phones
  • Open or close office to prepare reception are for the first client by the start of business hours
  • Maintain a neat and tidy waiting area
  • Scan documents into an electronic record
  • Process records requests
Full Time Position
Responsibilities include but are not limited to:
  • Collect and accurately document information and assess patient in office
  • Monitor blood work and vital signs
  • Assist providers in procedures including but not limited to skin surgeries, injections and laser surgery.
  • Update Medical record with accurate patient history, medication, reason for visit and visit notes as dictated by the provider
  • Collaborate with registered nurses to administer prescribed medications
  • Sterilize and prepare medical tools, equipment and rooms
  • Set up room for procedures as instructed by the providers
  • Educate and update patients on procedures, medical treatments and medications
  • Conduct follow up calls for patients after appointments or if any questions arise
Full Time Position
Responsibilities include but are not limited to:
  • Oversee Cosmetic Center staff and daily operations
  • Assist HR Manager in recruiting and training new hires for Cosmetic Center
  • Assist call center with cosmetic calls
  • Coordinate cosmetic team meetings
  • Schedule with Pharma representatives for meetings and sample drop offs
  • Act as customer service advocate for patients
  • Maintain accuracy of schedules
  • Ensure appropriate scheduling of patients and utilization of schedules
  • Pull reports to ensure we see appropriate amount of patients
  • Receive escalated patient relation matters
  • Work with the business development team and set up educational opportunities in the community
  • Coach cosmetic team on sales management
  • Provide information about products and services offered
  • Oversee all cosmetic orders and supplies
  • Act as liaison between providers and staff
  • Attend weekly Team Leader Meetings and report and messages back to front office team
  • Work with Team Leaders to coordinate team and patient events
  • Continually seek out feedback from team on areas for improvement
  • Assist in developing ongoing policies and protocols
  • Serves as a leader, working to encourage and inspire all team members to provide the best possible outcome and care to patients
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